Cheapest Moving Pods in Buchanan NY

Published Nov 08, 21
6 min read

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I attempted upgrading it to San Diego, but then it turns out that the pod can not even be delivered to the house in San Diego since of local restrictions. I now have to return the empty pod, but I'm stuck having paid $500 for an empty pod that I can't even utilize.

PODS site is plainly broken, and/or there is a malicious bug that is causing consumers to save the wrong address. This is something that PODS should fix and needs to reimburse clients for their website problems. Preferred OutcomeI would like a complete refund on the charges for this order. I did not use the pod in any method.

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Now they will not eliminate it on the date set up with them by phone. POD arranged for shipment 11/24, movers cleared POD 11/25, POD set up for removal 11/27. PODS sent delivery van and elimination truck on 11/24. Now they won't get rid of POD on 11/27. Numerous phone calls, online chat effort, total stonewall by all POD employees gotten in touch with. moving options.



PODS wants it left here up until 12/8 (their "next readily available elimination date"), TWO WEEKS AWAY. My community is not versatile; I scheduled thoroughly, by phone with a manager, accordingly; I could be fined or cited, or taken legal action against. This business has zero customer support. It took me two weeks and multiple phone calls to get someone to assist me set up the delivery.

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Substantial, cosmopolitan city of Phoenix. Preferred OutcomeThe POD should be removed on 11/27 as set up by me with a supervisor. (All requests for a supervisor completely prevented through detach, failure to refer me on, left on hold forever). Prima facie evidence of PODS complete incompetence is the 2 trucks, delivery and removal, showing up at the same hour, on the exact same day.

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The POD has been removed. Action from business happened soon after I posted a bad review on Yelp. moving container companies. Thank you for your help and prompt action to my concerns11/19/2020I was estimated a charge for a POD of $2349 however was charged $2545 and charged for a lock I didn't received want refund of $215.

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I was altered $523. 83 on 10/29 and $1820 on 11/21 then charged an additional $202. 26 on 11/10. I contacted us to ask and was told it was for extra shipping charge. I explained that I was never contacted about surcharge and that was not the amount I was priced quote.

95 for a lock for the container although I utilized my own lock. I asked for someone from management to call me and have not heard backDesired Outcomerefund of additional shipping charge of $202. 26 and the charge for the lock 12. 95 for a total of $215. 21I am in receipt of your correspondence worrying PODS Enterprises, LLC customer, ****** *******.

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******* was gotten in touch with today regarding her refund demand and was encouraged they were being processed. Mrs. ******* has my direct contact details and was advised to call me directly must she have any extra concerns. We position remarkable value on our clients and aim to achieve the highest requirements in the industry.

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******* might have sustained. PODS Enterprises, LLC prides itself of its quality client service and I regret that Mrs. ******* feels she experienced anything less. We best regards excuse any instance where a customer is not entirely pleased with a PODS experience. When a consumer informs our company of a less than satisfying experience, we strive to review the procedures that triggered the customer feedback and take appropriate procedures to address their remarks.

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( The customer suggested he/she ACCEPTED the response from business.) I was gotten in touch with within 24 hr of my grievance and the matter was fixed to my fulfillment. 11/12/2020PODS not provided for packaging in the time frame guaranteed. PODS not provided in the timeframe guaranteed for unpacking. On 9/16/20 we were to have actually a POD provided, I had a text on 9/14/20 and 9/15/20 specifying that it would be delivered on 9/16/20.

We currently had the movers set up for 9/17/20 @ 9am. Then later on 9/16/20 I got a text that the POD would not be provided till in the night on 9/17/20. Occurrence report #XXXXXXX filed. After several phone calls on 9/16 and 9/17 the POD was lastly delivered at around 1pm on 9/17/20.

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What we had actually so carefully created fell apart due to the fact that of PODS. We had currently spent for the POD at this point so how were we to cancel and get all out cash back? When setting up the PODS containers it was mentioned that we just required a 3 day window for shipment.

The area of our PODS on 9/23/20 was the Jacksonville facility a thirty minutes drive. I was informed it might not be arranged till 10/2/20. That was 8 working days later on! We were pull down by PODS once again! The hold-up in delivery required that we remain in a hotel for an additional 6 days, 9/27/20 - 10/2/20.

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50 that we had actually not budgeted for. Again PODS charged us for the delivery prior to we had the ability to get our possessions. Stephanie R. called us in regards to our incident report. We emailed Stephanie the hotel bill and additional monies, $275, we paid for movers due to PODS absence of scheduling.

The additional days was a scheduling problem. Well it was a PODS concern not our issue. Preferred OutcomeWe feel that payment for the stress and trouble is the minimum that PODS must do. We are asking for to be compensated for the additional days invested in hotel, $610. 50. RE: *** ****** (CID XXXXXXXXX) Grievance #: XXXXXXXX Dear Ms.

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PODS review verifies that Ms. ****** accepted her PODS rental agreement on September 2, 2020, through her online PODS account. We would ask that Ms. ******'s considers looking at her agreement under section 27, as it particularly describes PODS will not be held liable for any hold-ups. Need to Ms. ****** desire, she might see the rental agreement by accessing your PODS online account.

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